I wanted to upload music, but it says file error, and when I went to "contact us" to report it, the submit button is inactivated. Schela

Hi Schela,

I might be able to help with the file upload problem.

I would like to start by asking a few questions first?

What type of file is it that you are uploading?
What type of browser are you using?

What size is the file in Megabytes?

It is possible that the file is not of type that is supported.  It is also possible that the file might be corrupt.  Is it playable on your media player?

I also know that when I tried to upload a 15mb file I was prompted to choose one that was below 15mb file size.

Hope this helps.