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FAQ

General Questions

My Account

My Mail

My Profile

Members

Photos

Videos

Music

Invite Friends


General Questions

What are Tags?
Tags are single descriptive words that are used by the system to find content. These words are turned into links so people can click them to find anything matching that tag.
Where can I get support services?
We have a Comprehensive Support system. Click Here to submit a question / opinion / advice etc...
Where do I send bugs or issues that I may have found?
DTSpace has a support system that lets you submit any issues or questions directly to the DTSpace support team.
I have some great ideas to make the site better. Who should I send them to?
We love hearing from members about new ideas. Please contact us using the 'Support' link located at the top of every page on the website.
Does DTSpace obey the copyright laws?
Absolutely. DTSpace respects the rights of copyright holders and publishers. We only accept videos from members whom hold all necessary rights to the content. DTSpace's policy is to take action on any notices of alleged infringement that comply with the Digital Millennium Copyright Act (DMCA). If we receive a notice or have reason to believe that content you submitted infringes on a copyright, your account may be suspended until further review.
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My Account

Account Status
Everyone is welcome and everyone must agree and follow the Terms of this site. You are NOT allowed to post any information of adult, vulgar, obscene, ethnically or otherwise objectionable content. We reserve the right to delete your profile and content and block your I.P. Address Thus, you are also agreeing that your profile can be removed for infringement of this document. We also reserve the right to judge behavior that does not conform to any separate rule, but is deemed harmful or offensive and is in violation of the purpose of this site (such as posting music or videos to which you do not own the rights).
Is it FREE to Join?
Yes, it is 100% FREE to join DTSpace. Just fill out your profile appropriately and upload a photo (set it as your primary pic) and your profile will be activated. ***Please Remember to Set a Primary Profile Photo when you join. This will help your brothers and sisters better identify you.****
I can't Login. What do I do?
If you can't login, most likely you typed your e-mail or password incorrectly. We suggest that you request a new password. To do this click on the 'Member Login' link at the top right corner of any page on the website then click on the 'Forgot Password?' link. Enter the e-mail you used to join the site and a new password will be sent to you.
How do I change my password?
To change your DTSpace log in password, first log into your account. Click on the 'My Settings' link just below the 'My Account' heading. Once you click on the 'My Settings' link, scroll to the bottom and you will see where you can assign a new password.
I forgot my password. How do I retrieve it
To block a member from contacting you in the future, simply follow the simple instructions below:
  1. Simply click on the 'Member Login' link on our homepage.
  2. Click on the 'Forgot Password' link.
I want to suspend my account, how do I?
You can suspend your account at anytime by contacting us or logging in and in the first page you will see a link to 'suspend' account.
I want to delete my account, how do I?
You can delete your account at anytime by logging into your account and clicking 'My Settings' look for 'Unregister''
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My Mail

Can I change my email address and other information?
Yes you can by clicking 'My Profile/Edit Profile' and then changing what you need changed. You can keep your profile fresh and up to date this way.
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My Profile

How do I make changes to my Profile?
To make changes to your account/profile. Login and click on my profile,then click on EDIT MY PROFILE. You will be able to change and update your profile fields and also change your email address and password.
Can I customize my profile?
Yes. You can do that from your 'edit profile page'. Change color and background picture and text styles. We will be updating the user profile section so that you can have full customization much like you would find on MySpace.
How do I change the Background Image?
You can change the background image in two methods:
  1. The simplest method is to go to CUSTOMIZE PROFILE, we have a very nice profile customizer built into the website. You will need to paste the 'url' or website link to your background in background address field.
  2. You can upload your background for free at www.imageshack.us - they will provide the necessary link that you need to provide.
Why must i upload a picture on join up?
We ask all users to install 1 image upon sign up, this is to ensure we keep a standard of quality content within the site. This also helps others identify you easier (especially those in your church).
How do I upload/update my Profile Photo?
You can update and upload your profile photo by going to your profile page, then go to the menu and click on PROFILE PHOTO. You will be able to name and upload up to 20 photos/images to your profile space by pressing SUBMIT. The max size is 100 x 100 pixels. To set a permanent photo on your profile page, select one of the photo you've uploaded and click the 'MAKE PRIMARY' button on your selection. This will be your profile picture and icon.
How can I make a photo primary?
Go into 'my profile' from top right link after you login, click on large picture to go to 'My Photos' then click on a little picture at bottom and check make primary.
I have uploaded a picture to my profile but cant see it, why is that?
You must go to 'my profile / profile photos / upload image.' Note: All images uploaded on the standard Photos tab will be found in the public photo gallery.
My Photo comes up blank ( white no image)
This is probably because your image is too large, you need to resize the image. This can be done easily with Google Picasa. This is free from Google and is great photo viewer. Then just export photo from viewer.
How do I list and display my Friends?
Everyone's profile will have a TOP FRIENDS Box listed on the right column. To see a list of all your friends, you can click on VIEW ALL. You should see two columns. The left hand column are all of your friends that are not displayed in your profile. The right column are those whom are displayed. To switch them from one side to another, simply click on the arrow pointing to the direction you want. You can place as many amount of friends on your top friend list.
How do I add Music to my Profile?
You can add music to your profile by clicking on PROFILE MUSIC on your profile menu. A separate window will appear and you will be able to upload any music along with a description, tag(keywords) and title. You can also upload music by locating the profile music box in your profile. In there is a wrench like icon. You can also click on it to upload music.
(Do NOT post music that you did not create or do not have the rights to. Such music is considered illegal distribution and your profile may be suspended or removed.)
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Members

Safety
Please read the About Us and Terms. You can find the links at the top of every page. We expect the member of this site to help keep this as a safe, fun and meaningful community. DTSpace is also monitored by our Site Moderators Members and Moderators are requested to please use the abuse report system on various sections of the site that are labeled 'Flag' or 'Report'. Inappropriate content and or behavior will be dealt within the guidelines of the terms of this website.
Do you release info on members?
We will never disclose any information on members to any party for any reason.
How do I know if someones online?
You will see a little light bulb in the top right of a members image and if its on, they are on!. You can also check the Members/Online links
How old do i have to be without my parents consent?
You must be 18 years old to use these facilities without your parental guidance.
I have parental guidance and am over 14 years old, can I join?
You may only join and use these facilities if you are over 14 years old and have your parents supervision. By joining this site you are deemed to have had read the terms and conditions and by doing so you are deemed to have parental consent and guidance. If you do not have parental guidance when using your internet connection you may not join this site.
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Photos

How do I remove a photo?
To remove one of your photos, select 'My Account' at the top of any page then click on the 'Upload Photos' option. Check the videos you want to delete and click the 'X' button to remove the selected videos.
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Videos

How many videos can I upload?
We allow members to upload up to 20 video files to their profiles.
What is the largest size video that I can upload?
Videos have a maximum file size of 30 megabytes. This is generous space to allow members to upload about a 5 minute high quality video intro file.
Do I need any software to upload videos?
No. You do not need additional software downloaded on your computer to use DTSpace. We use an integrated video player and video chat system which was designed to be user friendly with any web browser.
What video formats can I upload to DTSpace?
DTSpace is able to accept the majority of video formats. If you have trouble with your files we encourage you to use Windows Media Encoder to create Windows Media formatted files that have an extension of '.wmv'. If you have a video file that is not currently in '.wmv' format and need to convert it, I recommend this FREE download of a program that I use called 'WM Conveter' - You can download it for FREE by clicking here.
How do I remove a video?
To remove one of your videos, select 'My Account' at the top of any page then click on the 'Upload Video Intro' option. Check the videos you want to delete and click the 'X' button to remove the selected videos.
What capturing software do you recommend?
There are many different software packages that can be used for capturing. Some of them are supplied by video camera manufacturers. Of course, it is always better to use software made especially for your type of camera, although we recommend that the beginners use VirtualDub to compress the video if there's no capturing software supplied by manufacturer. The program is easy to download and install, and you don't need to spend much time adjusting it.
Where can I learn more about the different video formats?
To learn more about the different types of formats, you may consider starting at this website: www.mediacollege.com/video/format.
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Music

How do I upload music?
You simply go to music/upload. Click on 'browse' to find your song on your hard drive, maximum size is 15MB.
(Do NOT post music that you did not create or do not have the rights to. Such music is considered illegal distribution and your profile may be suspended or removed.)
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Invite Friends

How do I invite friends to DTSpace?
In order to invite a friend to join DTSpace, please use the 'Invite a friend' link found at the top of any page on the website.
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